To ensure each drain remains functional, every Infinity Drain product is accompanied by a Hair Maintenance Kit. This kit includes simple instructions for care and use, as well as a comfort-coated lift-out key for the effortless removal, cleaning, and reinstallation of the decorative grate. Please note: While a user guide and lift-out key are standard with all complete drain kits, certain drain models are not compatible with a hair basket or strainer due to their specific design.